Frequently asked questions

How do I watch a live class?

First, find the class you want + purchase a ticket (tickets are free for premier suAfter you RSVP to a live class, you can use the 'add it to my calender' feature which will add the link + info to your calender. In addition, you will receive a confirmation email with everything you'll need. In your account profile under 'My Events' you can see all of the classes you have booked. We will send you a reminder email the day before each class with everything + if you join WunderCooks on the Spaces By Wix app you'll also get reminders directly to your device.



How do I cancel my subscription?

We will be sad to see you go 🥲, but we understand. It's quite simple, go to My Subscriptions under your username, click on your WunderCooks subscription + click cancel subscription. Once that is done, your subscription will be pending. You will NOT incur any future charges, but will continue to have access until the end of your current billing cycle. Please make sure to cancel prior to your billing date to avoid any future charges as we do not offer refunds on past payments.



How can I contact WunderCooks?

We are here to help! You can email us, or chat with us using the chat bubble at the bottom of your screen.



Can I book a private class?

Yes you can, anything from one time to reacurring. Click ➡️ BOOK US



Where can I find the recipes?

For on-demand classes the recipes are available to view/download when you click on a particular class. For live classes, the link is available in the 'MORE INFO' section of each class. When you RSVP for a live class, links for the recipes will also be in your confirmation email + in your account under 'My Events'.



Do you offer different subscription options?

Currently we only offer our WunderCooks Premier subscription.



What's the age range for WunderCooks classes?

We truly believe you are never too young (or old 😉) to start learning how to cook. That is why WunderCooks was designed for children of all ages, and even adults love being part of the fun. Our recipes range in skillset, which works great because we all enjoy recipes that push us, but also ones that are quick + simple. Obviously, the younger your children are, the more hands-on help they will need. Even the little things like holding a knife with you, mixing, helping measure, tearing herbs apart, testing ingredients, + getting to try the finished recipe can forever change a child's attitude towards food. ***Helpful tip: Helping children in a hands on way to complete more difficult tasks is always recommended. However, if there are steps you know your child cannot do, or you'd rather them not do (i.e. cutting hard squash, chopping onions 😭, using the stove, or operating dangerous appliances) then simply prep them ahead of time or do it for them while. The assembly of a recipe makes children feel accomplished, even if they didn't do all of the work.